Privacy Policy - Forrest Hotel and Apartments

Privacy Policy

Our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to assist you in making informed decisions when using our site and our products and services.

What Information Do We Collect?

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.


1. Personal Information You Choose to Provide

2. Registration Information.

You will provide us information about yourself, your firm or company, and your practices when you register to be a guest of the Forrest Hotel and Apartments, register for certain services, or register for email newsletters and alerts. You may also provide additional comments on how you see Forrest Hotel and Apartments servicing your needs and interests.
Email Information.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

3. Web Site Use Information
Similar to other commercial Web sites, our Web site utilises a standard technology called "cookies" (see explanation below, "What Are Cookies?") and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.  We, our advertisers and ad serving companies may also use small pieces of code called “web beacons” or “clear gifs” to determine which advertisements and promotions users have seen and how users responded to them.

4. How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us at reservations@forresthotel.com

5. What Are Cookies?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

6. How Do We Use Information We Collect from Cookies?
As you shop on our Web site, the site uses its cookies to differentiate you from other shoppers so your shopping cart is only available to you. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our Web server's log files, allow us to calculate the aggregate number of people visiting our Web site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve our Web site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

7. Sharing Information with Third Parties
We may enter into alliances, partnerships or other business arrangements with third parties who may be given access to personal information including your name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with alliances, partnerships or arrangements, we may also provide certain information to third parties if we have determined that the information will be used in a responsible manner by a responsible third party. For example, some of our partners operate stores or provide services on our site, while others power offerings developed by us for your use. We also use third parties to facilitate our business, including, but not limited to, sending email and processing credit card payments. In connection with these offerings and business operations, our partners and other third parties may have access to your personal information for use in connection with business activities. As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.

8. Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Web site, new services and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by sending us an email request at reservations@forresthotel.com

How Do We Protect Your Information?

9. How Do We Secure Information Transmissions?
Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our Web site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services, which are enabled by VeriSign, Inc. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP. Please contact reservations@forresthotel.com if you have any questions or concerns.

10. How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing reservations@forresthotel.com

11. Certain Disclosures
We may disclosure your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or Affiliated Parties; (b) protect and defend our rights  and property, the Site, the users of the Site, and/or our Affiliated Parties; (c) act under circumstances to protect the safety of users of the Site, us, or third parties.

12. What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to or from our Web site nor the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.

Please remember that when you use a link to go from our Web site to another Web site, our Privacy Policy is no longer in effect. Your browsing and interaction on any other Web site, including Web sites which have a link on our Web site, is subject to that Web site's own rules and policies. Please read over those rules and policies before proceeding.

13. Your Consent
By using our Web site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Web site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.


No reproduction or republication without written permission.

  • ""Great Place To Stay In Canberra""

    " I am very occassionally in Canberra for work. I have stayed in a few different places. This hotel was my most recent choice though. It is walking distance to the Manuka shops which is basically Canberra's trendy area with cafes, restaurants and bars..."

    October 28th, 2014

    Jimmy J, Melbourne AUS,

  • ""Forrest Hotel -The Only Place To Go""

    " From the owner down to the humblest staff, they really make you feel welcome. The rooms are wonderful and the apartments to die for. Every one makes you feel very welcome and they always remember you from the last time. I cannot recommend them highe..."

    October 28th, 2014

    Jennifer J, Melbourne AUS,

  • ""Hidden Gem - Much Improved From Years Ago!""

    " I uses to stay here in the early 90's for work but thought I would try Forrest Lodge again for a visit to Canberra. It was clean and comfortable - the aircon has made the rooms warmer and it is an excellent place to stay for the price. "

    October 28th, 2014

    Anna U, Sydney AUS,

  • ""Very Good""

    " Clean, good location, the fully equipped kitchen offers every convenience.Clean, good location, the fully equipped kitchen offers every convenience.Clean, good location, the fully equipped kitchen offers every convenience. "

    October 28th, 2014

    Dikang I, Foshan CHINA,

  • ""One - Night Review""

    " Beautiful hotel. We've spent there only one night and part of one day but it's enough to appreciate it's location, service and accommodation. Forrest Apartments are the excellent place to stay both to couples and to families with one or two children..."

    October 28th, 2014

    Alexey V, Moscow RUSSIA,

  • ""Great Place To Stay In Canberra""

    ""Great Place To Stay In Canberra""

    October 28th, 2014

    Deborah, AUS,

  • ""Lovely BBQ Area""

    " Great location. Very clean. Pleasant helpful staff. Plenty of room. Lovely big fridge in kitchen. Beautiful, clean BBQ area with great electric BBQ's. Cleaning equipment left so you could clean bbq for next user. Washing powder with washing machine..."

    October 28th, 2014

    Fran, AUS,

  • ""Great Stay""

    " We spent two nights at this hotel. The location is fantastic as it is within walking distance of Parliament House and close to a multitude of restaurants in Manuka.The rooms are well appointed with everything supplied and the location is very quiet ..."

    October 28th, 2014

    David J, Perth AUS,

  • ""Great Family Stay In Canberra""

    " We had a good time staying in this hotel. The staff were friendly and very helpful. It was very good family accommodation. We enjoyed the breakfast supplied. Good quality and plenty of variety. The location is very central and it is just a..."

    October 28th, 2014

    Lucas H, Ingleburn AUS,

  • ""Friendly & Helpful Staff, Convenient Location, Comfortable Accommodation""

    " We (my Aunt & I ) arrived from Sydney at about 2.30pm and was greeted in the office by the friendly staff who gave directions to the local area and also both to the public bus and the driving route to Floriade which we made the trip for.The acco..."

    October 28th, 2014

    Susan B, Forster AUS,

  • ""Good Value""

    " Good location. Excellent two bedroom apartment. Great coffee machine and well stocked kitchen. Excellent washing facilities. "

    October 28th, 2014

    Mike Bryan, Wales UK,

  • ""Visit This Neck Of The Woods""

    " Forrest hotel is just what you need when you visit Canberra. It's location is central to where ever you venture to go. There is off street parking, and the area is very quiet. It is spotlessly clean and bedding is very comfy. We stayed in an apartme..."

    October 28th, 2014

    Dianne Harris, Camden AUS,

  • ""Superb Location and Wonderful Staff""

    " The location of the hotel/apartments, and the customer focus of all staff are superb. The hotel is within walking distance of significant national monuments, including Parliament House, the National Gallery, High Court, National Library (amongst oth..."

    October 28th, 2014

    John P, Melbourne AUS,

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